Using Mortgage Database Management To Yield Results
Your Database is a GOLDMINE, but mining it through database management means that you are always looking for gold, have a consistent plan to find it and share the wealth. The model of buying leads to give to real estate agents needs to change, and the best way to capitalize on that is finding leads in your own data.
Here’s how to make sure your database management will yield results:
- Sign into your CRM daily. While it is likely not a habit for the majority of loan officers, signing in means you understand the importance of each contact, and your goal should be nurturing those relationships.
- Segment your audiences. This is one of the most important pieces of good database management. Your list should be broken down into real estate agents, referral partners (financial advisors, CPAs, other LOs), closed borrowers, interested borrowers, first-time borrowers (renters) and so forth.
- Understand personalized marketing. Mortgage marketing is often tone deaf to its audience. If you are sending out a marketing piece for refinances to people who don’t own a home or your marketing is geared toward agents but it’s going to your buyers, you aren’t segmenting correctly or marketing effectively. Think about your audience before creating your marketing strategy each month.
- Fill out contact records. Most CRMs have places for notes and many may offer social media linking so you can quickly review what your contact has been up to before making a call. Leaving friendly notes about their favorite things or members of their family also helps make cold calls warmer.
- Know your tech. A good martech CRM will have many campaigns to choose from as well as avenues of communication. Know when emails and texts go out so you won’t double up on work or messaging.
- Attend a training. There are not many hours in the mortgage workday but attending trainings will make you more proficient and allow you to spend time with the trainers to ask questions.
- Understand the marketing plan. A CRM is just a glorified Excel spreadsheet if there isn’t fantastic marketing to send out. If you don’t have a marketing point person, hire one. Your brand is too important to leave to chance.
- Automate & celebrate. You should have an automatic birthday greeting, loan anniversary email and monthly newsletter that are sent to each person in your database.
- Keep it clean. Have one day each week where you focus on database management by adding, subtracting, updating and reviewing your data. Remember, this is your life’s work, and the bigger your database and the better you treat it, the more you will receive in return.
- Use it. Be creative. Send messages that will produce a good open rate. Sign in every single day and be dedicated to growing your database.
Because time is the most precious resource, new technology can undoubtedly feel like it is creating more work than it is saving, but the benefits of understanding the ecosystem that your company is using and personalizing your marketing efforts will not only save time but provide the best experience for your homebuyers and referral partners. Dedicate 30 minutes each day to focus on database management and mastering the tools in your arsenal, and you will be well ahead of the competition as the industry moves into an increasingly digital world.
To learn more about creating a database that yields results, contact us.
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Mortgage sales are undergoing a digital revolution; Mortgage Martech expert Kelly Yale shares over a decade of experience with releasing her groundbreaking book, "Mastering Mortgage Marketing." This visionary guide is set to redefine how professionals approach mortgage marketing, offering insights into cutting-edge strategies, platforms, and technologies shaping its future. Yale's book is a must-read for seasoned marketing professionals and newcomers, offering a comprehensive exploration of the evolving mortgage marketing landscape. As traditional sales and marketing methods are disrupted, "Mastering Mortgage Marketing" unveils a thrilling ride where technology, creativity, and customer-centric approaches converge to set new standards. One of the book's key highlights is its deep dive into the role of Artificial Intelligence (AI) in mortgage marketing. Readers will discover how AI harnesses the power of data analytics, predictive analytics, and automation to provide unparalleled insights, forecast trends, automate tasks, and personalize marketing campaigns. The book explores the game-changing efficiency, targeted reach, and enhanced customer satisfaction that AI brings to the forefront of mortgage marketing. Moreover, "Mastering Mortgage Marketing" sheds light on the pivotal role of a modern Mortgage Chief Marketing Officer (CMO) in the current lending environment. Yale delves into the traits that define an industry-leading CMO, including strategic thinking, data analysis, digital proficiency, customer orientation, leadership, innovation, communication skills, and ethical understanding. The book uncovers how adept CMOs manage budgets, build and maintain national brands, implement project management, and embrace adaptability in the ever-evolving industry. This guide provides strategies to align mortgage companies with technology and modern branding and addresses the challenges faced by modern CMOs or marketing leaders with creative and strategic solutions. It sets the tone for a transformative year that redefines the needs of loan officers and offers tactical ways to move the needle, effectively vetting marketing leaders. "Mastering Mortgage Marketing" is not just a book; it's a roadmap to navigate the future of mortgage marketing with innovation and strategic prowess. Kelly Yale's expertise and insights promise to equip professionals with the knowledge and tools needed to lead in an industry that is continually evolving. Kelly Yale is a renowned Mortgage Martech expert and a co-owner of Mortgage Pilots. With a passion for innovation and a commitment to the customer experience, Yale brings a fresh perspective to the industry, making her a sought-after thought leader.
In today's video, we're unraveling the importance of memorable taglines in the mortgage industry and how they play a pivotal role in building a brand that resonates with homebuyers. Whether you're a mortgage broker, real estate professional, or marketing enthusiast, this video is your key to unlocking the transformative power of a well-crafted mortgage tagline. Key Insights Covered: 1. Trust and Credibility: Explore how a compelling tagline reinforces trust and credibility, crucial in the mortgage industry. 2. Emotional Connection: Discover how taglines can create an emotional connection with homebuyers, making your brand memorable. 3. Brand Recall: Learn the art of crafting taglines that ensure your mortgage brand stays top-of-mind during the homebuying journey. 4. Competitive Edge: Understand how a unique and impactful tagline differentiates your mortgage brand in a competitive market. 5. Values Communication: Delve into the role of taglines in effectively communicating your mortgage brand's values and commitment to clients. 6. Consistency Across Channels: Explore the importance of maintaining tagline consistency across all mortgage marketing channels for maximum impact. 7. Building Confidence: Uncover how a well-crafted tagline can instill confidence in potential homebuyers, influencing their mortgage decisions. 8. Encapsulating Expertise: Learn how taglines can succinctly convey your mortgage brand's expertise and commitment to client success. Whether you're a mortgage professional looking to enhance your brand messaging or a marketing enthusiast entering the mortgage industry, this video provides actionable insights into the importance of crafting taglines that leave a lasting impression on homebuyers. Ready to elevate your mortgage brand with a tagline that resonates? Hit play now and join us on a journey to discover the transformative power of crafting taglines that not only capture attention but become synonymous with your mortgage brand identity.
In this insightful video with Kelly Yale, we unravel the significance of having a memorable mortgage logo in building an influential and recognizable brand. Whether you're a broker, a loan officer, or a mortgage marketing professional, understanding the impact of a well-crafted logo is crucial to your brand's success. Key Takeaways: • 1. Visual Identity: Explore how a memorable logo forms the cornerstone of your brand's visual identity. • 2. First Impressions: Learn why a well-designed logo is often your audience's first point of contact, shaping their initial perception. • 3. Brand Recognition: Delve into the psychology of brand recognition and how a distinctive logo aids in creating a lasting memory. • 4. Communicating Values: Understand how logos visually represent your brand's values, ethos, and personality. • 5. Differentiation: Discover how a unique and memorable logo sets your brand apart in a saturated market. • 6. Versatility: Explore the importance of a versatile logo that adapts seamlessly across various platforms and mediums. • 7. Building Trust: Learn how a well-established logo builds trust and credibility with your audience. • 8. Long-Term Branding: Uncover the enduring impact of a timeless logo on your brand's longevity and relevance. Whether you're a startup looking to create a brand identity or an established business considering a logo redesign, this video is your guide to understanding why investing in a memorable logo is a strategic move for brand success. Ready to unlock the secrets of a memorable logo and elevate your brand's visual identity? We can help!